The property feed: notes for all members
To leave a note that everyone on the property will see, open “Home” → the “Feed” block → “See all ›”, type in the “A note for everyone on the property” line and tap “Send”. The note is seen by the owner, designer, contractor and foreman, and people who join later will read the feed from the start. You need to be logged in, and you can post when one of the property members has the “Team PRO” plan. Earlier notes can always be read.
What the feed is for
The feed is the property's shared board. It's for things that concern everyone:
- arrangements: “From Monday we start at 9:00, the key is with the concierge”;
- changes: “The socket by the sofa moves 30 cm to the left, the diagram is updated”;
- announcements: “The building's water is off on Wednesday”;
- the outcome of a meeting on site.
Important notes can be pinned so they don't slide down.
Feed, comment or task
The app has three places for text, and each has its own job:
- a note in the feed - for everyone and about the whole property;
- a comment on an item - about a specific piece of work: the “Stages” tab → a stage → “Comment” on the item. Comments work when one of the members has the “Team” or “Team PRO” plan;
- a task - a job with a due date: “Home” → “Tasks” → “+ Add”. More in Property tasks: how to keep a to-do list.
A remark on a submitted stage doesn't go in the feed but in the stage review - with the “I have remarks” button: that way it's tied to the work, and the team gets a notification. Remarks during stage approval are available on any plan.
How to post a note
- “Home” → the “Feed” block. A short note can be written right here, in the “A note for everyone on the property” line.
- To see the whole feed, tap “See all ›”.
- Type the text and tap “Send”.
The name under the note is taken from your account: without logging in, the app shows “You can leave notes after logging in”. How to log in is in How to log in to the Doma app.
What you can do with a note
Hold a note to open the menu:
- “Reply” - a reply to this particular note, with its author's name;
- “Copy” - the text to the clipboard;
- “Pin” or “Unpin” - a pinned note stays at the top;
- “Edit” - your own notes only; an edited note shows “edited” next to the time;
- “Read by” - who has already read the note;
- “Report” and “Block author” - on someone else's note.
Who sees the feed
Tap the “Feed” heading to open the “Who sees the notes” window. Each member has a label there:
- “reads and writes”;
- “read only” - for example, the former “Inspector” and “Viewer” roles;
- “can't see it - the property is closed to the team”.
All property members see the notes, including the contractor. So don't put amounts in the feed, or anything that concerns only you and the designer: money goes in the “Budget” tab, which is closed to the contractor. More in Who can see the budget: what contractors and designers see.
Who can post to the feed
The property's plan is the best plan among its members. You can post to the feed when one of the members has the “Team PRO” plan. For example, if the designer pays for “Team PRO”, the feed works for everyone on the property, even if the owner is on “Free”.
If there's no such member, the feed doesn't disappear: everything written earlier can be read, you just can't add new notes. Which plan the property has and who pays for it is shown in “Profile” → “Property members”: “Property plan: “...””, “you pay” or “... pays”. More in Plans and their limits.
When the feed is read-only
- The property is archived - “The property is archived - notes are read-only”.
- You can only view - “You can only view this property”.
- You're not logged in - you can post after logging in.
- Nobody has “Team PRO” - you can read but not post.
Rules and reports
The “Who sees the notes” window has a short rule: keep to the property's business, no insults, threats or advertising. The full rules are in the user agreement, section 5.
If someone else's note breaks the rules, hold it → “Report”: choose a reason and, if you like, explain. Reports are reviewed within a day: if the rules are broken, the post is removed for all members.
“Block author” hides their notes and comments only for you, and you get no notifications about them. Everyone else still sees everything. To unblock: “Profile” → “Property members” → the “Blocked” button at the very bottom.
Notifications about notes
Push notifications arrive about new notes. What to receive is chosen in “Profile” → the “Settings” gear at the top → “Notifications”. You never get notified about your own notes, and the notification itself has no names or property names - the details are in the app.
Checklist
- You're logged in.
- Someone on the property has the “Team PRO” plan - otherwise the feed is read-only.
- Shared arrangements go in the feed, questions about the work as a comment on the item, jobs with a due date as a task.
- Important notes are pinned.
- Amounts and private matters stay out of the feed.
- Notifications about notes are switched on in the settings.