Plans and their limits: what “Free”, “Team” and “Team PRO” give you
Your plan and how much of it you've used are shown in “Profile” → “Your plan”: your own properties, storage for photos and files, questions to Master Kistya per day and recognitions for the property passport. On a shared property, the best plan among its members applies. Prices are in the “Pricing” section on the site's home page.
What each plan includes
- Free. 1 property of your own, 500 MB for photos and files, 25 questions to Master Kistya per day, 30 recognitions for the property passport in total. You can only invite a member who has a paid plan. Item comments and the feed aren't available.
- Team. 5 properties of your own, 15 GB, 50 questions per day, 500 recognitions per month, comments on stage items, up to 3 members per property.
- Team PRO. 10 properties of your own, 30 GB, 100 questions per day, 3,000 recognitions per month, item comments and the property feed, up to 10 members per property.
Till receipts for the budget don't count towards recognitions and are recognized without limits on any plan.
Whose plan applies on a property
On a shared property, the best plan among the members applies. A designer on “Team PRO” brings in a client, and the client on the free plan works on the designer's property. The member with that best plan counts as the property's payer; if plans are equal, it's the owner, then whoever runs the property, then whoever joined first. The payer's plan covers:
- storage for the property's photos and files;
- recognitions for the property passport;
- the “own property” slot.
Questions to Master Kistya count against each person's own plan. Who pays for a property is shown in “Property members”: “Property plan: ..., paid by ...”.
What “your own properties” means
These are properties a person pays for and that aren't in their archive. A client's property with a designer on “Team PRO” takes up the designer's slot, while the client on the free plan keeps their slot free. A property in the archive doesn't take up a slot, but the space its files use still counts, and it's view only.
Who can post in the feed and comment
- Comments on stage items are available when one of the property members has the “Team” or “Team PRO” plan.
- Notes in the feed are available when one of the members has the “Team PRO” plan.
- Anything written earlier can always be read, and remarks during stage approval are available on any plan.
What to do when you hit a limit
- “The ... plan allows 1 property of your own”. You can create a new property or restore one from the archive by moving a finished property to the archive: here's how.
- “Storage on the ... plan has run out”. Free up space by removing unnecessary photos and files. The photo waits on the phone until there's space, and the app tells you about it once per launch.
- You can't invite a member. A property on the free plan only accepts a member with the “Team” or “Team PRO” plan, and the property switches to their plan. If all member places are taken, remove people who no longer work on the property: how to remove a member.
- You can't post in the feed or comment. One of the members needs the “Team PRO” plan (feed) or “Team” and above (comments).
- You've run out of questions to Master Kistya. The daily limit resets the next day.
- You've run out of recognitions. What's been recognized is saved; the rest is recognized when the limit resets or on a bigger plan: how the property passport works.